Q
Are these Essential Oils natural or synthetic?
Mostly our products are extracted naturally from plants, with no solvents added or foreign materials. You can purchase and use them safely.
Q
Can our products be applied directly onto the skin?
Please note that our products are pure, concentrated essential oils. They should always be diluted with a base oil before direct skin application.
Q
What packaging options are available?
We provide different packaging solutions: for oils, we offer 25kg/drum, 50kg/drum, and 180kg/drum. For powder products, standard 25kg/carton drums are used.
Q
How does your factory maintain quality control?
Quality is our top priority. We attach great importance to quality control throughout production: all raw materials are environmentally friendly; skillful workers handle stamping, printing, stitching, and packing details; and a dedicated Quality Control Department oversees inspections at every stage.
Q
How can I receive product samples?
We are pleased to provide samples. New clients are expected to cover the sample fee and shipping cost (payable via T/T or Western Union). This sample fee will be deducted from your total order payment once you place a mass production order.
Q
What are your delivery times and payment methods?
Delivery takes 3–7 days when using existing warehouse stock packages, and 15–45 days if custom bottles or jars are required. Accepted payment methods include T/T, L/C, and Western Union.