Q1
Are these essential oils natural or synthetic?
The essential oils we provide are extracted from natural plants, and you can use them to make compound flavoring essences.
Q2
What packaging options are available for the products?
We offer various packaging options for our oils, including 10ml, 1kg, 2kg, 5kg, 10kg, 25kg, 50kg, 180kg, and 200kg. We can also customize the packaging according to your specific requirements.
Q3
How do you handle quality control during production?
Quality is our top priority. We always attach great importance to quality control throughout the entire process:
- All raw materials used are environmentally friendly.
- Skillful workers handle every detail in stamping, printing, stitching, and packaging processes.
- A dedicated Quality Control Department is responsible for checking quality in each step.
Q4
Can I get a sample before placing a mass order?
Yes, we are honored to offer you samples. New clients are expected to pay for the freight. The sample fee can be paid via Western Union, PayPal, or T/T, and will be deducted from the total amount when placing the order for mass production.
Q5
What is your estimated delivery time?
Delivery takes 7-15 days if using our existing stock package, and 15-45 days if you require customized packaging or labeling.
Q6
What payment methods and delivery terms do you accept?
Accepted Delivery Terms: FOB, CFR, CIF, EXW.
Accepted Payment Methods: T/T, L/C, PayPal, Western Union, MoneyGram.
Languages Spoken: English, Chinese.