Q
What's your MOQ?
A
For high-value products, our MOQ starts from 1kg. For other low-price products, our MOQ starts from 25kg.
Q
Is there a discount?
A
Yes, for larger quantities, we always support you with better pricing.
Q
How to confirm product quality before placing orders?
A
You can get free samples for selected products; you only need to pay shipping costs or arrange a courier to collect them. You can also send us your specifications and requests, and we will manufacture accordingly.
Q
How to start orders or make payments?
A
You can send your Purchase Order, or a simple confirmation by email or Trade Manager. We will send a Proforma Invoice with our bank details for your confirmation, after which payment can be made accordingly.
Q
How do you handle quality complaints?
A
Our strict quality control reduces issues to near zero. If a quality problem is confirmed to be caused by us, we will provide a free replacement or refund your loss promptly.