Q1
What can you buy from us?
Essential oils, Carrier oils, and Plant extract powder.
Q2
What is the sample policy?
We provide free samples, while the shipping cost is covered by you. Please note that we consider this sample fee as part of the initial down payment and will deduct it from your total order value once you proceed with mass production.
Q3
How to proceed with an order?
First, let us know your specific requirements or application. Then, we prepare a quotation based on your needs or offer our suggestions. Once pricing is confirmed, we issue the invoice and create the Alibaba Trade Assurance Order. Delivery will be scheduled immediately following payment confirmation.
Q4
How can we guarantee quality?
Our products are manufactured under a stringent quality control framework maintaining a defect rate below 0.2%. Furthermore, we always provide a pre-production sample prior to mass production and conduct a mandatory final inspection before shipment.
Q5
What trade and shipping services can we provide?
Accepted Delivery Terms: FOB, CFR, CIF, EXW.
Accepted Payment Currency: USD.
Accepted Payment Type: T/T, PayPal, Western Union.
Language Spoken: English, Chinese.